This notice covers pearlanlagune.online (also called “we”, “us” or “our”) and describes how we collect, retain, use and disclose (“process”) personal information when you use our services (“Services”), including when you:

browse pearlanlagune.online or another website displaying a link to this notice
communicate with us or participate in promotions, business campaigns or events we arrange

This notice sets out your privacy choices and safeguards. If you disagree with these practices, please refrain from using the Services. For assistance or enquiries, contact us at [email protected].

AT A GLANCE

The points below provide a short overview. Please read the sections that follow, or the contents list, for the full explanation.

Which personal information may be handled? This depends on your interaction with us and the Services. Further information appears under Information You Submit.

Do we handle sensitive categories of information? No. We do not process personal information classified as special-category data.

Do we obtain information from other parties? No. We rely on information supplied directly by you.

What do we use information for? To operate, enhance and protect the Services, communicate with you and meet legal requirements. See Processing Purposes.

When might information be shared? Only in specified circumstances and with defined recipient groups. See Information Sharing.

How is information protected? We apply suitable technical and organisational controls, while acknowledging that no internet service is entirely risk-free. See Information Security.

What privacy rights may apply? Your protections depend on where you live and may include rights under the GDPR. Visit Your Privacy Rights.

How can you make a request? Submit it through pearlanlagune.online/contact or contact us directly. We will reply within the period required by applicable law.

CONTENTS

1. INFORMATION WE COLLECT
2. HOW WE USE INFORMATION
3. LEGAL GROUNDS FOR PROCESSING
4. INFORMATION SHARING AND RECIPIENTS
5. EXTERNAL WEBSITE LINKS
6. COOKIES AND RELATED TOOLS
7. HOW LONG WE KEEP DATA
8. INFORMATION SECURITY
9. CHILDREN’S INFORMATION
10. PRIVACY RIGHTS
11. DO-NOT-TRACK REQUESTS
12. CHANGES TO THIS NOTICE
13. CONTACTING US
14. DATA ACCESS, CORRECTION AND ERASURE

1. INFORMATION WE COLLECT

Information you elect to provide In brief: we handle the details you choose to give us. We may collect personal information when you register, ask about products, use platform functions or contact us, including:

Given name and family name
Phone number
Email address
Sign-in details and information needed to access the service
Technical details such as IP address, browser, language, connection date and time, error notices, device identifiers and country

Special-category information: we do not collect or process personal data in special categories. Please provide information that is correct and current, and tell us when it changes. Information gathered automatically In brief: some information may be recorded automatically when you visit or use the Services. When you browse the website or enter the platform, technical details may be logged automatically. This assists with infrastructure protection, fault diagnosis and a reliable user experience. For instance, we may identify the device in use, pages opened and time spent on the website. Like many digital services, we use cookies and comparable technologies to retain preferences and settings and understand service usage. The principal types of automatically collected information include:

Log and usage information: technical records of website activity, including IP address, pages viewed, tools used, access times and error messages.
Device information: device model, operating system, browser and network settings used to run and improve the service.
Location information: an approximate, or sometimes more exact, location inferred from your IP address or device settings. You can usually refuse location access in your browser or device, although some regional or language functions may be affected.

2. HOW WE USE INFORMATION

In brief: information helps us operate, manage and secure the Services, communicate with you and satisfy applicable regulatory duties. According to your use of the Services, we may use it to:

Open and manage user accounts
Deliver requested features and services
Handle questions and support enquiries
Provide service messages, including updates about products and terms
Gather feedback and clarify how the Services operate
Send marketing messages according to your choices, with the ability to opt out at any time
Show advertising and promotional content that may better match your interests
Secure the platform and detect fraud, misuse and unauthorised entry
Review service usage to guide improvements
Assess marketing performance
Safeguard vital interests, including efforts to reduce possible risks to individuals

3. LEGAL GROUNDS FOR PROCESSING

In brief: we process personal information only when a lawful basis applies, including consent, a legal duty, contract performance, protection of vital interests or a legitimate interest. If you are located in the European Union or United Kingdom, the GDPR or UK GDPR may support processing on these grounds:

Consent - you have permitted us to use the information and can revoke that permission at any time; see the Withdrawal of Consent section for further details.
Contract - handling the information is needed to enter into or fulfil an agreement with you.
Legitimate interest - we use information for reasonable business needs that do not outweigh your rights, such as relevant communications or service protection.
Legal obligation - processing is necessary to meet a legal or regulatory requirement or a valid request from a public body.
Vital interests - information may be used where required to protect someone’s life or physical wellbeing.

4. INFORMATION SHARING AND RECIPIENTS

In brief: information is disclosed only where needed and to recipients within identified categories. These can include organisations supporting hosting, analytics, customer assistance or account verification.

Affiliate and promotional marketing partners
Account registration and authentication providers
Providers of analytics services

Information may also be shared during a corporate transaction, with Google Analytics, with other members of our corporate group or for advertising programmes conducted jointly with partners.

5. EXTERNAL WEBSITE LINKS

The Services can contain links or advertisements that take you to websites managed by third parties. We do not operate those sites and cannot accept responsibility for their content or privacy practices.

6. COOKIES AND RELATED TOOLS

Cookies and comparable technologies can identify your browser, save preferences, maintain secure sessions and measure visits. You may control or switch them off in your browser settings, though disabling some cookies can limit particular functions.

7. HOW LONG WE KEEP DATA

We keep personal information for the period needed to deliver the Services, meet legal requirements or manage possible disputes. Once that period ends, we delete the information or convert it into anonymous data.

8. INFORMATION SECURITY

We use security controls commonly adopted across the industry, but no internet-connected system can provide an absolute guarantee. Use of the Services carries the ordinary risks associated with digital services.

9. CHILDREN’S INFORMATION

In brief: no. We do not knowingly obtain personal information from anyone below 18 years of age. If you think a child has provided us with personal information, please get in touch. We will assess the report and determine whether the information should be removed.

10. PRIVACY RIGHTS

In brief: available rights vary according to your country of residence and may include protections provided by the GDPR in the European Union. These rights help you control your personal information. You can review, amend or remove it through your account. Subject to applicable law, you may also be entitled to:

Receive a copy of the personal information we hold and related details.
Ask us to correct inaccurate information or erase data that is no longer required.
Ask us to limit processing or object to particular uses, including marketing messages.
Obtain your information in a structured, reusable format where the law provides for this.
Avoid a decision based exclusively on automated processing, including AI profiling, without human review.

To exercise a right, use the contact details in the “CONTACT” section. We will handle your request within the timeframe required by applicable law. If you are in the EEA or United Kingdom, you may also complain to the relevant local data protection authority if you consider the processing unlawful. Withdrawal of consent: where consent is the legal basis, you may withdraw it at any time by making a request. This will not affect processing lawfully completed before the withdrawal reached us. Marketing choices: to stop commercial emails, click “Unsubscribe”, reply to an SMS with “STOP/UNSUBSCRIBE” or contact us. We may continue to send essential, non-marketing notices about the service. Account information You can review or change account information:

In your account preferences
By emailing [email protected]

If you ask us to close your account, we will deactivate it and remove personal information from active systems. We may keep certain records to prevent fraud, resolve disputes or satisfy legal obligations. Cookies and similar technologies: browsers commonly accept cookies by default. You can set your browser to reject or clear them, but some features may then operate improperly. To restrict interest-based advertising, visit aboutads.info/choices. For enquiries about personal information rights, email [email protected]

11. DO-NOT-TRACK REQUESTS

Many browsers can transmit a “Do-Not-Track” (DNT) request, but no universally accepted technical method currently exists for interpreting it. For that reason, we do not presently respond to DNT signals. We will revise this notice if a common standard becomes available.

12. CHANGES TO THIS NOTICE

Yes, this notice may be revised when necessary, including to reflect changes in legislation or regulatory requirements. When an updated version is posted, we will amend the date at the top and the changes will apply from publication. For material updates, we may place a notice on the website or contact you directly. We encourage you to check this page from time to time.

13. CONTACTING US

For questions, requests or feedback, email us at: [email protected]

14. DATA ACCESS, CORRECTION AND ERASURE

You may ask to access, correct or delete your personal information at any time by visiting pearlanlagune.online/contact. We will assess the request under the data protection rules that apply.

Privacy Notice and Personal Information Handling